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We are truly breaking the mould with our unique and customisable support & hosting packages. There are few web agencies that are able to offer this calibre of service, for such affordable prices.

Package overview

A zero-hassle approach to website ownership.

Rolling monthly contract

Easy & secure payments

Fully customisable

5 year gaurantee

Essential Trio

The three pillars of a healthy website. Top-tier hosting, active support and regular updates.

Prices starting at just £25 (+VAT) per month.

Hosting

Core

Powerful dedicated server, advanced monitoring, rapid pageload speeds and world-class security.

Enhanced

Core Hosting + upgraded web server for heavy-traffic websites.

Power

Dual high-power web servers sitting behind a dedicated load balancer. Extreme resilience.

Support

Core

General phone & email support is available to all clients, responses within 2 business days.

Enhanced

Direct communication with Lead Engineer, responses within 1 business day.

Custom

12-month SLA with custom communication channels + response/resolution times

Updates

Core

All essential security updates and patches, for both your server and website.

Enhanced

Core Updates + dependency and software package upgrades (eg. Bootstrap)

Extra Options

Choose from valuable options and only pay for what you need. Pricing may vary between websites and requirements.

Scheduled Reviews

Monthly, quarterly or annual reviews, to discuss progress and the future goals for your website.

Scheduled Reports

Monthly, quarterly or annual reports, covering various metrics from user engagement to performance.

Auto Collaboration

We can collaborate with your suppliers without guidance, eg. designers and marketing teams.

Legal Compliance

We can work with your legal team to ensure that your website remains legally-compliant.

Loyalty Reward

For high-tier support packages, receive a 5% cashback reward at the end of each year.

Available for all Craft CMS websites built by Darwin Software

Dedicated hosting

A 'no expense spared' approach to hosting; incomparable to self-hosting.

Secure, robust & scalable
Private servers
Automatic weekly backups
99.9% average uptime
Rapid & secure deployments
24/7 uptime monitoring
Custom infrastructure by Digital Ocean
World-class protection by CloudFlare

Secure, robust & scalable

Private servers

Automatic weekly backups

99.9% average uptime

Rapid & secure deployments

24/7 uptime monitoring

Custom infrastructure by Digital Ocean

World-class protection by CloudFlare

Terms & Conditions

simple and fair

1. Eligibility

Our support & hosting packages are only available for websites that have been built by Darwin Software. We require websites to be built in Craft CMS, using our own workflows, in order to be able to offer such a high standard of service at affordable prices.

2. Rolling Contract

You can cancel your contract at any time, causing it to expire at the end of the month. If payments are in arrears by more then 60 days, your contract will be automatically terminated. All services and guarantees require an active subscription.

3. Termination

If your contract expires, you will be immediately responsible for hosting your website. We will provide a fully copy of your site & database, but you may need to purchase relevant licenses and re-install third-party services such as Google Analytics.

Unanswered questions? we are just an email or call away